Hello all. I just spent 3 hours setting up a site to be locked out because I changed a style?? How is this possible? How can this possibly be this convoluted? Before you continue reading, if you want to say it's free software so don't complain, I guess you can, but that doesn't help make anything better, which I would like to do.
If you're a developer or already use this software and know it by memory then you might not understand. Developers would benefit from literally sitting down and watching a newer person install it and watch what they do. Watch what they think it should do, how they expect it to behave in what is a natural way. If they did they might be surprised at what someone expects it to do versus how it actually functions. When the same questions are asked literally thousand of times in user forums, you should probably take note of what people are trying to do. How many thousands of posts are there asking how to change the logo, among other repeated questions?
I downloaded two styles and uploaded them and activated them. I couldn't even "activate" them in a way that it changed on the site. There was no apparent way via a checkbox or selection of any kind to "use this style on the site". It just didn't change to the new style. How on earth can it be so clumsy? It doesn't make sense. It's not that it cannot be done, of course it can. But the method is so unbelievable unintuitive and backwards that I'm here posting on user forums to because it looks like my entire site is broken. I cannot log in to it. I have an Error code: 500 Internal Server Error. I don't even know what I did wrong. Do I have to waste another 3 hours reinstalling this software?
I'm not a freeloader, I'm happy to donate money for something that works and help the community. But when I'm in this position it's hard. If there's a way to recover I would greatly appreciate any info on how to do it. Thank you very much.
If you're a developer or already use this software and know it by memory then you might not understand. Developers would benefit from literally sitting down and watching a newer person install it and watch what they do. Watch what they think it should do, how they expect it to behave in what is a natural way. If they did they might be surprised at what someone expects it to do versus how it actually functions. When the same questions are asked literally thousand of times in user forums, you should probably take note of what people are trying to do. How many thousands of posts are there asking how to change the logo, among other repeated questions?
I downloaded two styles and uploaded them and activated them. I couldn't even "activate" them in a way that it changed on the site. There was no apparent way via a checkbox or selection of any kind to "use this style on the site". It just didn't change to the new style. How on earth can it be so clumsy? It doesn't make sense. It's not that it cannot be done, of course it can. But the method is so unbelievable unintuitive and backwards that I'm here posting on user forums to because it looks like my entire site is broken. I cannot log in to it. I have an Error code: 500 Internal Server Error. I don't even know what I did wrong. Do I have to waste another 3 hours reinstalling this software?
I'm not a freeloader, I'm happy to donate money for something that works and help the community. But when I'm in this position it's hard. If there's a way to recover I would greatly appreciate any info on how to do it. Thank you very much.
Statistics: Posted by senderino — Thu May 22, 2025 10:34 pm