Hi guys
I've had a phpBB board for a few years now and everything was working well until recently. I've recently sent some test registrations from various email addresses i have and the activation link email isn't being received.
Recently my hosting service at Heart Internet messaged me to tell me that they'd changed to a new mail provider and had updated their SPF records and that I'd have to make some changes to the DNS settings. I suspect, but am not 100% certain, that this is where the problems began. I've taken the advice of their service desk who gave me settings to use on the SMTP form on the Board. Now prior to this i was using the native php settings, because I seem to remember when I originally installed the Board this was the preferred method, and they worked properly until recently. So the problem with the activation emails not being sent out arose before I took the advice of my host helpdesk and changed the settings to use their mailboxes with SMTP.
They did advise me to use my main web domain mailbox but i noticed that the php form was stripping the password down to eight characters after clicking submit; furthermore, there is a warning that the password would be visible as plain text in the database, so instead i created a new mailbox and used that.
Now here's the really weird thing: i tried about 20 registration attempts, using different user names and email addresses - and all but one failed. Yes, ONE registration attempt succeeded and sent out the email with the activation link, which duly registered the account as a new user.
I am admittedly using a fairly old instal of phpBB, 3.3.2, and have recently changed the PHP version up to 8.1 just in case either of these are of any relevance to the issue.
Any thoughts anyone?
Pete
I've had a phpBB board for a few years now and everything was working well until recently. I've recently sent some test registrations from various email addresses i have and the activation link email isn't being received.
Recently my hosting service at Heart Internet messaged me to tell me that they'd changed to a new mail provider and had updated their SPF records and that I'd have to make some changes to the DNS settings. I suspect, but am not 100% certain, that this is where the problems began. I've taken the advice of their service desk who gave me settings to use on the SMTP form on the Board. Now prior to this i was using the native php settings, because I seem to remember when I originally installed the Board this was the preferred method, and they worked properly until recently. So the problem with the activation emails not being sent out arose before I took the advice of my host helpdesk and changed the settings to use their mailboxes with SMTP.
They did advise me to use my main web domain mailbox but i noticed that the php form was stripping the password down to eight characters after clicking submit; furthermore, there is a warning that the password would be visible as plain text in the database, so instead i created a new mailbox and used that.
Now here's the really weird thing: i tried about 20 registration attempts, using different user names and email addresses - and all but one failed. Yes, ONE registration attempt succeeded and sent out the email with the activation link, which duly registered the account as a new user.
I am admittedly using a fairly old instal of phpBB, 3.3.2, and have recently changed the PHP version up to 8.1 just in case either of these are of any relevance to the issue.
Any thoughts anyone?
Pete
Statistics: Posted by Innertraveller — Fri Feb 07, 2025 2:54 am